At Acture, we use two systems for our health services: Digihealth and the Technogym app. We’ve compiled the answers to the most frequently asked questions below. Our group training sessions are held at several companies via the Technogym app. If you have any questions about this, you can find the answers at the bottom of the page.
You'll find the answers to our frequently asked questions about Digihealth and our healthcare services below:
Find the email with the subject line "Health Screening/HealthCheck" from no-reply@digihealth.dk, and click the link. There, you can book an appointment and complete the health screening.
This applies only if you have been provided with a self-registration link. Enter your information, and be sure to select the correct department, if applicable. When you log in, you must first enter your own password and then the one-time code that was sent to you.
This applies only if you have been provided with a self-registration link. Enter your information, and be sure to select the correct department, if applicable. When you log in, you must first enter your own password and then the one-time code that was sent to you.
Go to digihealth.dk and log in with your credentials. If you can't remember your password, click "Skift adgangskode/Change password" and create a new one. Remember to activate your new password by entering the one-time code that was sent to your email—then you'll be logged in.
Log in with your credentials at digihealth.dk and click "Booking." Under "My Reservations," you can cancel your appointment. If there are less than 24 hours until your appointment, you cannot cancel it. Instead, please send us an email at info@acture.dk or call us at 7020 1626.
Log in to digihealth.dk and click "Booking." Under "My Reservations," you can cancel your appointment. Then go to "Book a New Appointment" to select a new time. To return to the home page, click the icon with the squares.
If you work for a company with multiple departments, this may be because you are assigned to a different department. Please send us an email letting us know which site you belong to, and we'll help you gain access.
If your profile contains health data, we use one-time codes as an extra security measure. The one-time code protects access to your information and ensures that only you can log in. The code is sent to your email and is used after you have entered your personal password.
Once you've booked an appointment, you'll receive a confirmation email. Check your spam or junk mail folder if you can't find it. You can always log in to digihealth.dk and view your bookings under "Booking" and "My Reservations."
The services you have access to depend on the agreement your employer has with Acture. If you think something is missing, please contact us at info@acture.dk with information about your employer.
The services you have access to depend on the agreement your employer has with Acture. If you think something is missing, please contact us at info@acture.dk with information about your employer.
The easiest way is to use the QR code from your gym.
The QR code will take you directly to the app download page and automatically connect you to the right gym.
You'll typically find the QR code in the fitness area or wherever information about workouts is posted—for example, on your intranet, a poster, or a bulletin board.
Open the app and log in –> Go to the menu and select “Join a gym” –> Enter the code or scan the QR code you received from your gym.
Check that you have an internet connection and make sure you're using the latest version of the app. Alternatively, you can try restarting the app.
If it still doesn't work, please contact us atinfo@acture.dk and send a screenshot of the issue.
If you have any questions about the payment process, please feel free to email us atinfo@acture.dk.
